A blog in desperate need of a new title
DrivePop Online Backup
Wednesday, August 27, 2014
- I keep hearing about how great online backups are. There’s nothing to remember because it’s all automatic, secure, and safer than an external drive that can crash. So when StackSocial ran a deal a couple of months ago for a lifetime subscription to DrivePop Cloud Storage, I jumped on it. Things didn’t turn out as well as I had hoped.After purchasing the deal from StackSocial, I was sent an email with some simple instructions on downloading and registering my new backup utility. DrivePop runs a small utility (an app called Livedrive) in the system tray and keeps tabs on the system for new files to backup. I expected the initial backup to take a while, but I didn’t realize exactly what I was in for.The entire time Livedrive is active, my machine is being hammered. I suspected a problem when I heard the fan on my laptop kick on. A quick look at the Activity Monitor revealed CPU for the Livedrive process would go as high as 85%... the lowest I ever saw it drop was 56%. The “energy impact” (which is how you can monitor the impact an app has on battery life) hovered around 70. Keep in mind, Photoshop stays below 10% for CPU and around 10 for energy impact.Real world conditions... this means the bottom of the laptop gets so hot I can’t stand to hold it on my lap, and the battery lasts less than an hour.I continue to let the backup hammer my system for six weeks. I’m still assuming the initial backup is going to be rough, but once it’s done I’ll be in good shape. Livedrive is running the entire time during my usual 40 hour work week, plus I leave the machine awake all night. My estimates put the backup at running 72 hours per week for six weeks, totaling more than 430 hours of scanning and uploading. Checking the status of my backup, the time it should take to complete is 73 days. Give or take.I should mention for background that I’m pretty good about backing up my laptop. If I know I’m going out of town, I always make sure I run a backup right before I leave. I also have multiple backups... one at home and one at the office, both external hard drives. I figure I’m covered unless my office and home burn down at the same time (at which point, I may have bigger issues to worry about)!Last year I had my laptop stolen while I was on a road trip in Indiana. When my replacement arrived, I booted up the new machine, plugged in my external drive, and a little while later my new laptop was exactly in the same state as the one that was stolen. Every application, every setting, even windows I had opened, were back like I had simply booted up my old laptop. This is not even an option with the DrivePop backup. The backup manager will only let you select certain folders on your machine to backup, mostly directories inside your users folder. If I actually let DrivePop finish, the backup won’t include any files in the root directory of my hard drive.I contacted DrivePop and explained my frustration with the backup utility. Their response was that I purchased the subscription through StackSocial, so I have to talk to them. StackSocial has a pretty firm “no refunds ever” policy (even on items that come broken, believe it or not). The cost of the subscription was cheap, so it’s not worth my frustration to do anything except kill the Livedrive process and go back to my external backups.